Returns & Exchanges

At Sensica Inc., we stand behind the quality of our beauty technology and offer a 60-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your results, we are committed to making the return or exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal within 60 days of your delivery date to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack your Sensica device in its original packaging, including all accessories, manuals, and the power cord to ensure a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned device, your refund will be processed back to your original payment method within 7 to 10 business days.