Frequently Asked Questions

Everything you need to know about your Sensica beauty journey.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but usually range between 7-14 business days.

What is your return policy for skincare products?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.

Are Sensica products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Sensica products are 100% cruelty-free and we offer a wide range of vegan-friendly formulas.

How can I track the status of my shipment?

Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Do you offer professional consultations for product selection?

Absolutely! You can book a free 15-minute virtual consultation with one of our licensed estheticians to find the perfect routine for your specific skin type.